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BASEMENT WATERPROOFING
The only one to get upset will be YOU
Any of these sound familiar???
Don't show up for appointments... this is the pits - can't grasp that appointments are made for the convenience of both parties...
Come, look at the job and say they will call you... never hear from them again...
Do jobs part time or when they get a chance... correcting a basement water issue is not a "handyman" or "do it yourself" project - it isn't building a shelf or plugging a hole in sheetrock...
Boys of summer... like weeds - new crop every year - pop up in the spring and gone by the fall ...
Shysters who expose YOU to liability to increase their profit... they pick up cheap "off the street day laborers", as needed, to do their jobs - illegal, inexperienced and off the books - if one of these guys is injured on YOUR job YOU can be held liable and YOU will be - ask any attorney...
Won't return your calls after you write the check... red flag but a little late...
An "out of state" contractor with an 800 or local phone number & mail address... flim flam...
A "subcontractor"... the job is written up by one company then a subcontractor shows up to do the job and you will never know it - the liability dodge kicks in when the problems start - they blame each other and you wind up on the outside looking in - although they won't tell you, won't admit it or tell you otherwise many operations use subcontractors - we do not use subcontractors, act as subcontractors for any other waterproofing company or subcontract from any trade contractor / period - we deal only with property owners, property associations or property management companies...
We do not, as only the parent corporation, hide behind multiple "dealerships" to exempt ourselves from liability... one name / one company / one liability, AAA Home Repair - if you have cause to pursue one of these "chain" / "dealership" operations you may find yourself up the creek without a paddle - this (legal) responsibility positioning becomes a liability shell game and like all shell games you will lose...
Tell you a definitive written work order isn't necessary... maybe not for them but by all means for you - everyone should be on the same page up front - the days of the trusting handshake are as extinct as the dodo bird...
Questionable characters with access to your home... this one speaks for itself...
Presentation / demeanor / ability... your best judgement call on this - does he know what he's talking about - you might be surprised as to how many don't (especially "salesmen")..
They claim to be #1 in basement waterproofing... they all claim to be #1 - makes you wonder who is #2 - the only thing the "chain" / "dealerships" are #1 in are the number of complaints against them...
A "chain" / "dealership" / "franchise" operation...
get ready to dig deep (really deep)
Investment for operator (dealer) - the key selling points to peddle these "dealerships" are "it is run as a one size fits all business", "a big buck score", "national hype advertising program", "you become an immediate expert", "the customer will call during a stress event and be sales prone", "no recourse financing available thru 3rd party" and "you don't have to know anything about construction" - is that criteria comforting to you as the buyer...
You pay for a big bucks commission salesmen - the salesman knows this will be a "one time sales event" and will try to sell you everything in their catalog (needed or not), gild the lily (big time), make promises that will not be in writing (or kept), use scare tactics (your walls are ready to collapse), make special deals (just for you) and use every (hard sell) hoodwink in the book to get you to "sign up on the spot"...
You pay for a second string "staff" - they have fancy titles of this or that like administrators, supervisors, managers, vp's, reps, assistants, directors, co-ordinators etc (translated - liability dodgers) - if you've never dealt with this crowd yet you're in for a real treat and an education in denial - expect a lot of tap dancing, forever, if you have any problems...
You pay into a national advertising program - you help pay for a billboard in Wyoming...
You pay for kickbacks - a percentage of your job $$$ to the corporate parent for use of corporate name in advertising / marked up material costs / royalties / commissions / piece of the action fees - up to 20% of the gross...
You pay top dollar - for the cheapest people they can round up, as needed, to actually do the work...
You pay for a "subcontractor" - many waterproofing companies use sub-contractors to actually do their jobs - subcontractors usually operate on a zero asset base (liability proof) and it's cheaper for the dealer than carrying their own installers year round - the best of both worlds, for THEM - this can and will become a legal liability issue for the customer when things go wrong and they start playing musical chairs...
A contractor "referral" or "prescreening" service... these slick willy web sites give FREE (the magic word) "professional referrals to the consumer at no charge" - how and why would they do that??? - they charge contractors a fee to be recommended - they wouldn't know these "contractors" they "prescreen" or "refer" if they tripped over them, have no idea as to their competency and quite frankly they don't care - all they need to qualify is a company name and phone number - the extent of their so called "PRESCREENING" contractors is to get their names from a phonebook and be sure their "signup check" or "lead purchasing checks" don't bounce - these web operations usually operate under multiple names - contact one and you have really contacted 3 or 4 - give them your name, some limited job information and phone number and they will have the contractors contact you - always the same format - they are not liable for their referral in any way - get past the FREE part - it's a good deal for THEM only - of benefit to you, less than ZERO...
Unlicensed contractor... many claim to be licensed that are not - some will go as far as to give you a bogus license number - you can check their status yourself by going to the CT. Dept. of Consumer Protection website - DO NOT TAKE THEIR WORD FOR IT - if they are not listed on that site they are not licensed regardless of what they may tell you or how they advertise themselves - some even charge you sales tax, which they pocket, even though they do not have a use sales tax reg. number issued by the CT Dept. of Revenue Services / very illegal - if they do present a contractors license make sure that it is current and in the same name as the company or person you are making the check out to - unlicensed are most likely not insured - these guys give the entire construction trades profession an unwarranted black eye - if you run into this situation you should contact both the CT Dept. of Consumer Protection and the CT. Dept. of Revenue Services - they are there for the consumers protection and indirectly every legitimate contractor...
"Salesman" or "Tradesman"... whose evaluation / estimate would you consider to be in your best interests, and give more credence to, a "salesman" or a "tradesman" - "salesmen" will say or promise whatever it takes and whatever you want to hear to get the order and their "commission" - "overselling", "unrealistic claims" and "promises" are not uncommon in the "home improvement business" - we do not use salesmen with boiler room backgrounds - those big dollars stay in your pocket - our "tradesmen", who will do your evaluation / estimate and will themselves be on the job doing the work are more realistic, honest, knowledgeable and will give you both the pro's and con's up front - have you ever heard a "salesman" tell you the "cons" about anything he was pushing - we will even if it means losing the job - the first guy you see to do your evaluation / estimate from AAA Home Repair will most likely be the last guy you see when your job is completed - "salesmen", along with their claims and promises, tend to disappear and are no longer available after you "sign up"...
Hustlers who talk more about their "easy finance plan" than the work to be done (the famous no money down and years to pay)... be wary of these wind bags or you may find yourself dancing in the dark, alone - unfortunately there are lots of tank room 2nd mortgage pusher types connected with the home improvement business (roofing, kitchen cabinets, siding, replacement windows etc) - more interested in the (3rd party no recourse) note than the job - some "border line banks" they use even pay them a "commission" to write their notes (like the used car business) - we suggest if you require financing you go to a bank, but not their "bank"...
Basement waterproofing becomes a sideline... they use it as a door opener but are more interested in finishing your basement, selling useless air exchanger systems, ineffective radon systems, overrated and very expensive dehumidifiers, paving your patio with blocks etc etc and of course offering financing (making it a painless buy, ???) - we do one thing and one thing only, BASEMENT WATER CONTROL THAT WORKS AT A REALISTIC COST...
Think all the above is an exercise in PARANOIA???
Everything stated above happens on a DAILY basis...

IF YOU CAN RELATE TO ANY OF THE ABOVE ISSUES
YOU HAVE THE WRONG CONTRACTOR
BUYER BEWARE - CONSIDER YOURSELF WARNED
DON'T TAKE OUR WORD FOR ANYTHING - a little of your time up front checking what we say out "yourself" will save you many years of regret and grief - not much point in closing the barn door AFTER the horse has run away...
Click here for our in depth waterproofing site - any "chain" / "dealership" / "salesman" will spoon feed you their "sales oriented pros pitch" - this site, www.waterproofingdanburyct.com , will give you the "cons" on ALL procedures...
CHOOSE WELL, ONCE IT'S GONE IT'S GONE
AAA HOME REPAIR - Basement Waterprofing
Danbury, CT..
Licensed CT HIC #578992 (general contractor)...
SIC code #1790 "specialty trade contractor" (waterproofing)...
Established 1999..
OUR RECORD SPEAKS FOR ITSELF
13 years with NO complaints / NO failures...
Email AAAHOMEREPAIR@SBCGLOBAL.NET
or just a phone call away at
203-743-6988 - 24/7/365
click here to continue to our PRIMARY WEBSITE,
www.waterproofingdanburyct.com
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